Support

Write to support@idiario.app and a person will answer.

The sign-in code did not arrive

Look in your junk or spam folder first, and mark the message "Not junk". Codes come from no-reply@idiario.app. If nothing arrives after a few minutes, check the spelling of your address and ask for a new code.

My diary is empty on a new phone

Open My Hub, then Backup, and sign in with the same email you used before. The app finds your online backup and offers to restore it in one tap.

iPhone and iPad are not in step

Both devices must be signed in with the same email, with "Back up automatically" switched on. Close iDiario fully and open it again; changes from the other device arrive when you open the app.

Moving to a new device without signing in

In Backup, tap "Save a backup" to keep a file in Files or iCloud Drive. On the new device, choose "Choose a backup file" in the same place.

Delete my data

In My Hub, Backup, tap "Delete my online data". It removes your online backups and your account. The diary on your device stays until you delete the app.

Anything else

Tell us what you were doing and what you saw, and the model of your device. support@idiario.app